Welcome to Majitec Ltd. By accessing or using our website www.majitec.co.ke and purchasing our products through https://www.majitec.co.ke/shop/ , including pumps & motors, solar pumping inverters, solar panels, motor protection control panels, pressure controllers, and borehole accessories, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our Website or purchase our Products.
“Customer,” “you,” or “your” refers to the individual or entity purchasing or using our Products.
“Products” refers to the pumps, solar pumping inverters, solar panels, motor protection control panels, pressure controllers, and borehole accessories, as well as any other goods we offer for sale.
We strive to provide accurate descriptions and images of our Distributed Products. We hold the opinion that the distributorship agreement does not surrender the IP ownership to sell the products online. However, we do not guarantee that the descriptions or images are complete, current, or error-free. The color and appearance of Products may vary due to monitor or device variations. Majitec reserve the right to correct any inaccuracies and to update product information at any time without prior notice including after an order has been placed.
Orders: By placing an order through our Website, you are making an offer to purchase the Products subject to these Terms. We reserve the right to accept or reject any order at our discretion.
Product availability: If the desired product is out of stock or discontinued.
Pricing errors: If there is a clear pricing error on our website.
Invalid payment information: If the provided payment details are incorrect or insufficient.
Suspicious activity: If we detect any fraudulent or suspicious activity related to the order.
Confirmation: We may contact you to verify your order details before processing it. We may contact you by email id sales@majitec.co.ke or service@majitec.co.ke or phone number +254 726 794099 to verify your order details before processing it.
Payment: Payment for Products must be made in full at the time of purchase. We accept various payment methods (e.g., credit cards, debit cards, mobile money) as specified on our Website. All payments are processed securely. In the event of payment failure or issues, we reserve the right to cancel or withhold the order. We will notify you of any such action and provide you with an opportunity to rectify the payment.
Pick up: – Once you have placed your order. Please ensure that you provide us with the name and contact details of the person who will be collecting the items to avoid any delays or misunderstandings. We will notify you when your order is ready for pickup and provide instructions on how to proceed. Please note that there may be a processing time before your order is available for collection.
Delivery: Majitec Limited is not responsible for any damage that may occur during delivery by the third-party shipping carrier. If you receive a damaged package, please contact us immediately and retain the damaged packaging for inspection purposes. We will work with the carrier to resolve any damage
Products may be returned within 3 days of receipt for a credit note or exchange, provided the following conditions are met:
Original Condition: The products must be in their original, unopened condition, with all tags and labels intact.
Complete: All parts and accessories must be included.
Non-Exempt Categories: Certain product categories may be excluded from returns or exchanges. Please refer to the product details for specific information.
Warranty: Some of our Products come with a manufacturer’s warranty please check product details before placing an order. Details of the warranty are provided with the Product or available upon request. Majitec Limited will assess warranty claims and determine whether the damage is due to a manufacturing defect. If the damage is deemed to be caused by factors such as misuse, neglect, or unauthorized modifications, the warranty may not apply.
Please note that warranty coverage may vary depending on the specific product and manufacturer. We recommend reviewing the warranty details carefully before purchasing.
Limitation of Liability: To the fullest extent permitted by law, our liability for any claims related to our Products or services is limited to the amount paid by you for the affected Product. We are not liable for any indirect, incidental, or consequential damages resulting from purchase of our product
All content on our Website, including text, images, logos, and trademarks, is owned by Majitec Ltd. or its licensors and is protected by intellectual property laws. Unauthorized use or reproduction of our content may constitute copyright infringement or other legal violations. We reserve the right to take legal action against individuals or entities who infringe upon our intellectual property rights. If you believe that your intellectual property rights have been violated, please contact us immediately. By using our Website or purchasing our products, you agree to comply with all applicable intellectual property laws and refrain from any unauthorized use or reproduction of our content
Your use of our Website and services is governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our Website, you consent to the practices described in our Privacy Policy.
We may update these Terms from time to time. The revised Terms will be posted on our Website, and your continued use of our Website and services constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes arising from or related to these Terms will be resolved by the courts of Kenya.
Majitec Ltd shall not be in breach of these terms nor liable for delay in performing, or failure to perform, any of its obligations under these terms if such delay or failure results from events, circumstances or causes beyond its reasonable control.
If you have any questions or concerns about these Terms, please contact us at:
Majitec Ltd.
Email: service@majitec.o.ke
Phone: 0726794099
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